So, I’ve been messing around with this app called PrizePicks, right? It’s like a betting thing where you guess if players will do better or worse than some numbers. Sounds simple enough, yeah?
Well, I ran into a bit of a snag. I had some questions about my account and needed to get it sorted out. First thing I tried was their little chat widget on the site. I typed out my problem, hit send, and… nothing. Crickets. I waited, refreshed the page, tried again a few times over a couple of days. Still nothing. It was like talking to a brick wall.
Feeling a bit frustrated, I figured I’d shoot them an email. I explained my whole situation, hoping for a speedy reply. I mean, who likes waiting around for days, especially when it comes to money, right? But guess what? More silence. It was like my email went into a black hole. Honestly, it felt like they were just ignoring me.
I started digging around online to see if anyone else had this issue. Turns out, I wasn’t the only one. I saw a few posts here and there from folks saying they had trouble getting a hold of anyone at PrizePicks. But then I also saw a bunch of reviews from people saying the customer service was great and super responsive. It was totally confusing!
Then, one day I saw a comment talking about some other way to get help – some kind of special package that makes everything easier. I guess it helps you make better picks or something, but it also said you get better customer support. I was so annoyed by that point, I just started asking the person who commented and finally I got the response from PrizePicks.
Honestly, they really need to work on that chat widget and their email response times. It shouldn’t be that hard to get a simple question answered.
- Tried the chat widget – no luck.
- Sent an email – got ghosted.
- Found others with the same problem.
- Saw mixed reviews about their support.
- Finally got some help after some trouble.
It was a whole ordeal. I just wanted a quick answer, but it ended up being way more complicated than it needed to be. So, yeah, that’s my story about trying to deal with PrizePicks customer service. Hopefully, they get it together soon, because it’s a real pain right now.
